Privacy policy
Privacy Policy
Share of Things K.K. (store name: Tarobeni Online Store, brand: NEON KŌGEI, the "Shop") recognizes the importance of protecting customers' personal information, complies with the Act on the Protection of Personal Information (the "APPI"), and strives to handle and protect personal information appropriately in accordance with the following Privacy Policy (this "Policy").
1. Definition of personal information
In this Policy, "personal information" means personal information as defined in Article 2, Paragraph 1 of the APPI: information relating to a living individual that can identify a specific individual by name, date of birth, or other descriptions contained in the information (including information that can easily be compared with other information to identify a specific individual), or information containing a personal identification code.
2. Purposes of use
The Shop uses customers' personal information for the following purposes: (1) providing the Shop's services; (2) responding to inquiries and providing guidance regarding the Shop's services; (3) providing information about the Shop's products and services; (4) responding to acts that violate the Shop's terms and policies; (5) notifying changes to the Shop's terms and policies; (6) improving the Shop's services and developing new services; (7) creating statistical data processed into a form that cannot identify individuals; (8) other purposes incidental to the above.
3. Changes to purposes of use
The Shop may change the purposes of use of personal information within a range reasonably recognized as relevant, and will notify or publicly announce any changes to customers.
4. Restriction of use
Except as permitted by the APPI and other laws, the Shop does not handle personal information beyond the scope necessary to achieve the purposes of use without customer consent, except in the following cases: (1) when required by law; (2) when necessary for the protection of a person's life, body, or property and obtaining customer consent is difficult; (3) when particularly necessary for improving public health or promoting the sound development of children and obtaining customer consent is difficult; (4) when cooperation is necessary for a national or local government agency, or a party entrusted by such, to perform duties prescribed by law, and obtaining customer consent may hinder the performance of those duties.
5. Proper acquisition
The Shop acquires personal information properly and does not acquire it by deception or other improper means.
6. Safety management
The Shop provides necessary and appropriate supervision of its employees to ensure the safety management of personal information against risks such as loss, destruction, tampering, and leakage. When the Shop entrusts all or part of the handling of personal information, it supervises the entrustee as necessary and appropriate to ensure safety management.
7. Provision to third parties
Except where disclosure is permitted under the APPI and other laws, the Shop does not provide personal information to third parties without prior customer consent, except for: (1) provision accompanying entrustment of all or part of the handling of personal information within the scope necessary for the purposes of use; (2) provision accompanying succession of business due to merger or other reasons; (3) joint use as prescribed by the APPI.
To arrange delivery, inspection, and related operations for purchased products, the Shop provides customers' personal information (name, address, telephone number, etc.) to overseas entrustees as follows:
(1) Name of the destination country: The People's Republic of China
(2) Information on the personal information protection system of that country: Please refer to the following report by the Personal Information Protection Commission of Japan: https://www.ppc.go.jp/files/pdf/china_report.pdf
(3) Measures taken by the third party: The Shop's entrustees (warehousing and logistics providers in China, entrusted with product inspection, packing, and international transit delivery) handle personal data only to the minimum extent necessary for the operations, with appropriate safety management measures based on their own internal rules.
8. Disclosure
When requested by a customer to disclose personal information pursuant to the APPI, the Shop, after confirming that the request is made by the customer personally, discloses the information to the customer without delay (if the personal information does not exist, the Shop will notify to that effect), except where the APPI or other laws relieve the Shop of the obligation to disclose.
9. Correction
When requested by a customer to correct, add, or delete ("Correct") the content of personal information on the ground that it is not true, pursuant to the APPI, the Shop, after confirming that the request is made by the customer personally, conducts the necessary investigation without delay within the scope necessary for the purposes of use, corrects the content based on the result, and notifies the customer to that effect (if the Shop decides not to correct, it notifies the customer to that effect), except where the APPI or other laws relieve the Shop of the obligation to correct.
10. Suspension of use
When requested by a customer to suspend use of or delete ("Suspend") personal information on the ground that it is handled beyond the scope of the publicly announced purposes of use or was acquired by deception or other improper means, pursuant to the APPI, and the request is found to be justified, the Shop, after confirming that the request is made by the customer personally, suspends the use without delay and notifies the customer to that effect, except where the APPI or other laws relieve the Shop of the obligation to suspend.
11. Cookies and similar technologies
The Shop's services may use cookies and similar technologies. These technologies help the Shop understand how the services are used and contribute to service improvement. Users who wish to disable cookies can do so by changing their web browser settings; however, some features of the Shop's services may become unavailable.
12. Contact
For requests for disclosure, opinions, questions, complaints, or other inquiries regarding the handling of personal information, please contact the Shop via the contact details in our "Information as specified by the Specified Commercial Transactions Act" page or via the contact form on the shop site.
13. Continuous improvement
The Shop periodically reviews its practices regarding the handling of personal information, strives for continuous improvement, and may revise this Policy as necessary.